Privacy Policy

Compaire, Inc. ("Compaire," "we," "us," or "our") is committed to protecting the privacy of real estate professionals who use our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Compaire platform ("Platform").

Anonymity is a core design principle of Compaire. Agents explore and compare teams without their identity being revealed to those organizations — ever — unless the agent explicitly chooses to initiate contact. This Policy explains the technical and policy measures we use to uphold that commitment.

By using the Platform, you consent to the practices described in this Policy. If you do not agree with the terms of this Policy, please discontinue use of the Platform.

When you create an account or use the Platform, you may provide:

• Name and email address (required for account creation)
• Professional details such as license number, years of experience, and current brokerage
• Career preferences including culture, leadership style, compensation expectations, and market focus
• Organizational profile information (for teams and brokerages), including compensation structure, culture description, and team size
• Communications you send to us or to other users through the Platform
• If you request to claim an organization: your name, role, work email address and phone number

When you use the Platform, we automatically collect certain technical data, including IP address, browser type and version, device identifiers, pages visited, time spent on pages, and referring URLs. This data is used for analytics, security, and improving the Platform experience.

We use cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. You may control cookie settings through your browser; however, disabling certain cookies may limit Platform functionality. For more detail, see our Cookie Policy.

We may receive information about you from third-party services you connect to the Platform, such as calendar integrations or authentication providers. This information is used only to provide the features you requested and is not sold or shared beyond that purpose.

We use the information we collect for the following purposes:

• To operate, maintain, and improve the Platform and its features
• To generate Fit Scores and personalized career intelligence recommendations
• To facilitate communication between agents and organizations when consent is given
• To send administrative communications, such as account confirmations and policy updates
• To detect, prevent, and address fraud, abuse, and security incidents
• To comply with applicable legal obligations

We do not use your career intent data — including your comparison activity, saved organizations, or Fit Score interactions — for advertising purposes or to train external AI models. This data is used exclusively to deliver the Platform's core features to you.

Organizations listed on the Platform — teams, brokerages, and their representatives — never receive identifying information about you unless you explicitly initiate contact or grant permission. Aggregate, anonymized analytics (e.g., "your profile was viewed 47 times this month") are shared with organizations as part of their subscription, but these views are not attributed to specific individuals.

We share information with trusted third-party vendors who perform services on our behalf, such as cloud hosting, analytics processing, email delivery, and customer support tooling. These vendors are contractually required to use your information only to perform services for Compaire and may not use it for their own purposes.

We may disclose your information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests. We will attempt to notify you of such requests where legally permitted and practically feasible.

In the event of a merger, acquisition, or sale of all or a portion of Compaire's assets, your information may be transferred as part of the transaction. We will notify affected users prior to any such transfer and provide options where required by applicable law.

Depending on your location, you may have the following rights with respect to your personal information:

To exercise any of these rights, contact us at privacy@compaire.co. We may require verification of your identity before processing your request.

We retain your personal information for as long as your account is active or as needed to provide Platform services. Upon account closure, we delete your personal information within 30 days, except for the records described in section 7.4, which we keep for the reasons explained there.

Career intent data — comparison activity, Fit Score history, and browsing behavior — is retained for no more than 24 months from the date of last activity, or until you request deletion, whichever comes first.

You have the right to request deletion of your personal information from Compaire at any time. This section explains what Compaire stores from a connected Meta account, how to disconnect it, and how to close your account and request deletion of your data.

When you sign in or connect your account using Facebook or Instagram (Meta), Compaire receives and stores:

• Your name and email address
• Your profile picture URL
• A Meta-issued user identifier used to authenticate your session

Compaire does not receive or store your friends list, posts, messages, or any other activity from your Meta account.

To remove Compaire's access to your Meta account:

1. Open Facebook Settings & Privacy → Settings
2. Select Apps and Websites
3. Find Compaire in your active apps and click Remove
4. Confirm the removal

Removing Compaire from your Meta settings stops all future data sharing between Meta and Compaire. It does not automatically delete data already stored in your Compaire account.

To close your Compaire account and delete your personal information, email data@compaire.co from the email address on your account. We confirm receipt within 5 business days and complete closure within 30 days.

What we delete. Your account and sign-in sessions, profile, career preferences, saved organizations, comparison history, Fit Scores, browsing and engagement history, follows, feed posts and comments, notifications, any request you made to claim an organization, files you uploaded, your waitlist sign-up, and feedback emails you sent us. We also remove you from our email mailing lists.

What Compaire keeps, and why. We continue to hold the following records after closure. Removing your name or account link from a record does not necessarily make it anonymous, because text you wrote may still identify you.

• Messages: Messages you sent to a team or brokerage stay in that conversation, so the organization keeps its history. Your name and photo are removed; the message text stays.
• Reviews: Reviews you wrote stay published without your account attached, so the organization's review history stays intact. They no longer count toward star ratings.
• Call bookings: Bookings with an organization stay, including the contact details recorded in them.
• Roster entries: If an organization listed you on its roster, the entry keeps the name, email address and photo stored in it.
• Invitations: Invitations an organization sent you keep your email address.
• Organization admin activity: Actions you took as an organization admin, such as invitations you sent, decisions you made, and newsroom items or awards you published, stay with that organization.
• Security and audit records: Records of staff and account actions, some including an email address, are kept as long as needed to investigate misuse and resolve disputes.
• Provider records: Our email provider keeps a log of emails we sent you, and our error-monitoring provider keeps error reports tagged with your account ID, under their own retention periods.
• Backups: Deleted data can remain in our database backups for up to 7 days until they expire. If we restore a backup, we repeat the deletion.

Removing records we keep. If you want any of these removed, say so in your request or email data@compaire.co later. We will review each record and either delete it or tell you which record we kept and why.

If you submitted a data deletion request through Meta and need to verify its status, email data@compaire.co with your request reference number and we will confirm the status within 5 business days.

Agents browse organizations in anonymous mode by default. When you view, save, or compare a team or brokerage profile, the organization is not notified of your identity. They receive only aggregate engagement metrics (e.g., total profile views) with no individual attribution.

You remain anonymous until you initiate direct contact with an organization through the Platform's messaging feature, at which point you are identified only to that specific organization and only for the purpose of that communication. You may withdraw contact at any time; however, the organization keeps messages already sent, including after you close your account (see section 7.4).

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments.

No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us immediately at security@compaire.co.

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, contact us at privacy@compaire.co.

The Platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through the Platform. Compaire is not responsible for the privacy practices or content of third-party services.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where the changes are significant, by sending a notification to your registered email address.

Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Compaire, Inc.
Privacy inquiries: privacy@compaire.co
Account closure and deletion: data@compaire.co
Security: security@compaire.co
General: hello@compaire.co

We will respond to all privacy inquiries within 10 business days. For deletion requests, processing may take up to 30 days.